IMPORTANT: By submitting a payment through ba-mastery.com, ba-mastery.thinkific.com, playbook.ba-mastery.com, corevelocitysolutions.co.uk, (or any of its subdomains) you are agreeing to these terms and conditions.
If you do not accept these terms, please do not proceed with the submission of your payment
Terms and conditions of use & Acceptable use policy for
www.ba-mastery.com, www.ba-mastery.thinkific.com, www.playbook.ba-mastery.com
1. Introduction
2.Information about us
www.ba-mastery.com, ba-mastery.thinkific.com, playbook.ba-mastery.com & www.corevelocitysolutions.co.uk are sites operated by Core Velocity Solutions Ltd, 126 Rainbow Road, DA8 2EQ
Core Velocity Solutions Ltd (Company Number – 09772624) management consulting company for SMEs.
3. Terms and conditions of website use for www.ba-mastery.com and ba-mastery.thinkific.com
3.1 Accessing our site
1.Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
2.From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
3.If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
4.When using our site, you must comply with the provisions of our acceptable use policy below.
5.You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and that they comply with them.
3.2 Intellectual property rights
1.We are the owner or the licensee of all intellectual property rights on our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
2.You may print off one copy and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
3.You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
4.Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
5.You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
6.If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
3.3. Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We, therefore, disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
3.4 Our site changes regularly
We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
3.5 Our liability
1.The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
2.This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
3.6 Information about you and your visits to our site
We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
3.7 Transactions concluded through our site
Contracts for the supply of goods formed through our site or as a result of visits made by you are governed by our terms and conditions of supply below.
3.8 Uploading material to our site
1.Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy below. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
2.Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
3.We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
4.We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy below.
3.9 Viruses, hacking and other offences
1.You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
2.By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
3.We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
3.10 Linking to our site
1.You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
2.You must not establish a link from any website that is not owned by you.
3.Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy below.
4.If you wish to make any use of material on our site other than that set out above, please address your request to [email protected].
3.11 Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
4. Terms and conditions of website use for www.ba-mastery.com and www.ba-mastery.thinkific.com
4.1 Prohibited uses
1.You may use our site only for lawful purposes. You may not use our site:
2.You also agree:
4.2 Interactive services
1.We may from time to time provide interactive services on our site, including, without limitation:
2.Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
3.We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
4.The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
5.Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
4.3 Content standards
1.These content standards apply to any and all material that you contribute to our site (contributions), and to any interactive services associated with it.
2.You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
3.Contributions must:
4.Contributions must not:
4.4 Suspension and termination
1.We will determine, at our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
2.Failure to comply with this acceptable use policy constitutes a material breach of the terms of use above upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
3.We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
5. Jurisdiction and applicable law
1.The English courts will have exclusive jurisdiction over any claim arising from or related to, a visit to our site.
2.These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
6. Variations
We may revise the (i) terms and conditions of use or (ii) acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
7. Your concerns
If you have any concerns about material that appears on our site, please contact [email protected]. You should print a copy of these terms and conditions for future reference.
8. Refunds/Returns
“The Business Analyst Playbook: 4 steps to successfully complete a project – As with all digital content, we offer a 14-day cooling-off period AS LONG as NO content has been consumed. This is tracked using the Thinkific platform.
Refund requests will only be reviewed once all evidence is submitted. Evidence needs to be submitted within the 30-day cut off point and any request after this time will not be considered.
Any refund will be processed within 28 days of confirmation of the refund.
Thank you for visiting our site.